NAMI Finger Lakes Crisis/Support Information
If a crisis erupts with you or your ill loved one, use these Emergency Numbers for Ithaca, NY (we call this The Crisis File).
This is information we hand out in our NAMI Finger Lakes Family-to-Family course. We have included it here so anyone can access it. You may also print the Mental Illness Crisis File in PDF format.
These numbers will put you contact with not only emergency services, but also agencies and people who can help with related issues such as treatment, homelessness, trouble with the law, unemployment, etc. This information is current as of Feb 2015.
If your home situation has deteriorated to the point where your ill relative must leave or must be taken to the hospital for treatment, we have prepared a sample Intervention Plan.
Note: The Ithaca and Tompkins County Area Code is 607
Mental Health Crisis/Medical/Fire/Emergency: 911
Police: Ithaca Police: Non-Emergency Police Number: 272-3245
Critical Incidents Team: 272-9973 Press 2 for Dispatch: Describe the situation. Dispatch will decide if Critical Incidents Team is needed.
Mike Gray: 272-9973 ext. 2
Cayuga Heights Police: 257-1011 Will get voice mail if office is not open. If you need help, do not leave a message – press 1. Call will go to dispatch.
Tompkins County Sheriff (779 Warren Road) Administration: 257-1345
Sheriff’s office: 272-2444 Crisis situations: 911
NY State Police: (1850 Dryden Road, Freeville, NY 13068) 273-4671 or 347-4440
For emergencies ask for the Sergeant on Duty
Cornell University Public Safety Emergency Dispatch – 255-1111
Administration – 255-7302
Ithaca College Campus Safety Emergency Dispatch – 274-3353
Hospital: Cayuga Medical Center: 274-4011 Web page: (http://www.cayugamed.org)
Behavioral Services Unit Desk: 274-4304
Behavioral Services Unit Patient phone 274-4336 (answered only during visiting hours)
Mental Health Clinic (201 E. Green St.):
Call 911 for mental health emergency
Commissionerof Mental Health: Frank Krupa: 274-6230
Deputy Commissioner of Mental Health: Sharon MacDougall: 274-6230
Acting Medical Director: Gerard Lippert M.D. 274-6200
Dual Recovery Coordinator: Richard Shaw: 274-6215
SPOE – Single point of entry: Richard Shaw: 274-6215
3rd Floor Outpatient Clinic Supervisor: Susan Spicer: 274-6230
Intake and 4th Floor outpatient Clinic Supervisor: Beth Midura: 274-6200
Forensics &Emergency Outreach Service: Joanne Conway and Jason Stark: 274-6230
General Intake: Beth Midura: 274-6200
Children and Youth Supervisor: Beth Midura: 274-6200
NAMI-Finger Lakes: 273-2462 (email@example.com)(http://www.namifingerlakes.org)
NAMI-Finger Lakes Support Groups: Facilitators
NAMI NY State: 1-518-462-2000 or 1-800-950-3228: (http://www.naminys.org)
NY State Office of Mental Health: (212) 831-7007 (https://www.omh.ny.gov/)
Family & Children’s Service of Ithaca 127 West State Street 273-7494 (http://www.fcsith.org)
Suicide Prevention & Crisis Service of Tompkins County: 272-1616 800-273-8255
Mental Health Association in Tompkins County273-9250 (http://www.mhaedu.org)
301 South Geneva Street, Suite 109, Ithaca, NY 14850
Director: Josephine Cohen
Adult services coordinator: David Bulkley
Rescue Mission Emergency Shelter: 273-9177
Tomkins County Department of Social Services: 274-5356
Special Services Department for Emergency Housingfrom 8-4:30 call 274-5644
Note: Police will respond to requests for wellness checks homeless people.
Lakeview Mental Health Services: (Housing) 114 S Geneva Street, Ithaca 277-4768
Director of Residential Services: Tracy Decker 277-4768 ext. 3030
Mid Lakes Assertive Community Treatment Team: Watkins Glen 535-6424
Alcohol and Drug Council of Tompkins County: 274-6288
Cayuga Addiction and Recovery Services: 273-5500
Advocacy Center: 277-5000
Tompkins Work Force New York: 171 East State Street (Center Ithaca), Suite 241, Ithaca (http://www.tompkinsworkforceny.org) 272-7570
New York State Mental Hygiene Legal Services:Kevin Moshier, attorney: 271-9262
How to Help When a Person with Mental Illness is Arrested (pdf file)How To Help When A Person With Mental Illness is Arrested