NAMI Finger Lakes Crisis File
for Serious Situations Involving Mental Illness
If a crisis erupts with your or your ill loved one, then use these Emergency Numbers for Ithaca, NY (we call this The Crisis File). This is information we hand out in our NAMI Finger Lakes Family-to-Family course, and we have posted it here so that anyone can access it, and you can also print the Crisis File in PDF format.
These numbers will put you contact with not only emergency services, but also agencies and people who can help with related issues (such as treatment, homelessness, trouble with the law, unemployment, etc.). This information is current as of April 2012.
If your home situation has deteriorated to the point where your ill relative must leave or must be taken to the hospital for treatment, then we have prepared a sample Intervention Plan.
NAMI Finger Lakes Crisis/Support Information
The Ithaca and Tompkins County Area Code is 607
Medical/illness/fire/emergency: 911
Suicide Prevention & Crisis Service of Tompkins County: 272-1616
Hospital: Cayuga Medical Center: 274-4011 Web page: (http://www.cayugamed.org)
Behavioral Services Unit Desk 274-4304
Behavioral Services Unit Patient phone 274-4336 (answered only during visiting hours)
Police: Ithaca Police: Emergency Police Number: 24 hours/day: 272-3245
Critical Incidents Team: 272-9973 Press 2 for Dispatch: Describe the situation.
Dispatch will decide if Critical Incidents Team is needed.
Mike Gray: 272-9973 ext. 2
Cayuga Heights Police: 257-1011 Will get voice mail if office is not open. If you need help, don’t leave a message – press 1. Call will go to dispatch.
Tompkins County Sheriff (779 Warren Road) Administration: 257-1345
Sheriff’s office: 272-2444
Crisis situations: 911
NY State Police (1850 Dryden Road, Freeville, NY 13068) 273-4671 or 347-4440
For emergencies ask for the Sergeant on Duty
Sergeant/Station Commander: Stephen Long (stephen.long@troopers.ny.gov)
Cornell University Public Safety
Emergency Dispatch - 255-1111
Administration - 255-7302
Ithaca College Campus Safety Emergency Dispatch - 274-3353
Mental Health Clinic (201 E. Green St.):
Administration: Interim Commissioner: John Bezirganian: 274-6230
Medical Director: John Bezirganian, M.D.
Dual Recovery Coordinator: Richard Shaw:274-6300
SPOE – Single point of entry: Richard Shaw:274-6300
Out Patient Clinic (Court-ordered intake) 3rd Floor: 274-6230
Outpatient Supervisor: Susan Spicer: 274-6230
Emergency Outreach Service: Joanne Conway: 274-6230
Forensics: Linda Riley: 274-6230
General Intake (Adults & Children) 4th Floor: 274-6200
Supervisor General Intake: Margrethe Bang-Termansen
NAMI-Finger Lakes: 273-2462 or Deb Grantham 277-5148 (namifl@lightlink.com)
http://www.namifingerlakes.org
NAMI-Finger Lakes Support Group:
Facilitators: Susan Larkin 539-7299 (scl8@cornell.edu), Jean Walters 582-6776,
NAMI - NY: 1-518-462-2000 or 1-800-950-3228: (http://www.naminys.org)
Family & Children’s Service of Ithaca
127 West State Street 273-7494 (http://www.fcsith.org)
Mental Health Association of Tompkins County
Adult services coordinator: David Bulkley 273-9250 (http://www.mhaedu.org)
301 South Geneva Street, Suite 109, Ithaca, NY 14850
American Red Cross (Emergency Housing)
John Ward: Homeless Services Director
(607) 273-1900 Extension 27 (johnw@tompkins-redcross.org)
http://www.tompkins-redcross.org/homeless_shelter.html
Lakeview Mental Health Services: (Housing)
114 S Geneva Street, Ithaca 277-4768 (http://www.lakeviewcommunitiesgroup.org/)
NYS State Office of Mental Health:
(212) 831-7007 (http://www.omh.state.ny.us)
Tompkins Work Force New York
171 East State Street (Center Ithaca), Ithaca (http://www.tompkinsworkforceny.org)
Community Work Incentive Coordinator: Jason Harriot 793-8339 jasonh@aboutchallenge.org
Disability Resource Coordinator: Shammi Carr 272-7570
ext. 136
scarr@tompkins-co.org
Veteran Affairs
Steve Bieler: 387-6646