Coronavirus Resources

The Coronavirus has impacted our lives in many ways. Many of these impacts are challenging to manage, especially when our lives include living with and advocating for loved ones with mental illness. At NAMI Finger Lakes, our goal is to adapt to our changing needs and environment to provide support and education services.

We appreciate your patience as we work through these changes to provide the important information and services you’ve come to expect. Below you’ll find a list of services that are available during the Coronavirus (COVID-19) response. If you see errors or have additions for us to consider, please send a note to

NAMI Finger Lakes will continue to seek answers to our most pressing questions about mental health services and supports in our community during the current health crisis and will share those answers here.

Continuing and New NAMI Services
As always, NAMI services are free. 

NAMI Finger Lakes Help Line is available 24/7
Are you overwhelmed with worry about a loved one suffering from Mental Illness? Please contact us- we’ve been there and we can help you. Call (607) 273-2462

NAMI NYS Temporary Help Line: 518-248-7634

NAMI National Help Line: 800-950-6264 Resources:

Across the country, thousands of trained NAMI volunteers bring peer-led programs to a wide variety of community settings. With the unique understanding of people with lived experience, these programs and support groups provide outstanding free education, skills training and support.

  • NAMI Finger Lakes Family Support Groups– NAMI Finger Lakes is working to bring virtual Family Support Groups to those we serve. Please watch for updates coming very soon.
  • NAMI Basics- now available online
    NAMI Basics is a 6-session education program for parents, caregivers and other family who provide care for youth (ages 22 and younger) who are experiencing mental health symptoms. This program is free to participants, 99% of whom say they would recommend the program to others. NAMI Basics is available online through NAMI Basics OnDemand.

By participating in NAMI Basics, you’ll realize that you are not alone. You’ll find support and shared understanding—compassion, reinforcement and empathy from people who truly get your situation. And don’t forget: Your experiences may also help others in the course. Together, you will all learn that recovery is a journey, and there is hope.

National Mental Health Services

National Institute of Mental Health Crisis Information Page

New York State Office of Mental Health   HELP LINE: 844-863-9314

Substance Abuse and Mental Health Services Administration (SAMHSA)

Crisis Text Line

Veteran’s Crisis Line – Call, text, chat, and assistance for the deaf or hard of hearing

Local Mental Health Services

Tompkins County Mental Health

Mental Health Supports and Community Resources for Tompkins County Youth and Families – Resources for local mental health supports gathered in March 2020.

Suicide Prevention and Crisis Services HELP LINE 800-273-8255

Local Community Services 

For general inquiries on COVID-19 in Tompkins County, please dial 2-1-1 (or 1-877-211-8667) for up-to-date information and guidance. For other health and human service needs unrelated to COVID-19, please continue to contact 2-1-1 by phone or by text message (text a local zip code to 898211).

Tompkins County Health Department Coronavirus Information

Human Services Coalition of Tompkins County- A comprehensive list of resources in Tompkins County. Information such as school food programs, transportation, social services, childcare and more, health and Coronavirus specific concerns.

Family and Children’s Services Information
Tompkins County Family and Children’s Services Information

Legal Services

NY LAW-For general Covid-19 related legal information, visit our website at or the Ithaca Office page at Call:  If you have questions or received legal papers from a court or government agency, you can call LawNY-Ithaca at (607) 273-3667 or Email

Food Resources

Food Banks
Updates on Food Bank Locations

Friendship Donations Network (FDN)
1013 W. State Str., Ithaca, 14850- Redistributing healthy food from local business/groceries/farm donations- Call 607-216-9522 to arrange a food donation or need to pick up food

Loaves and Fishes
Loaves & Fishes is continuing our free meal service with freshly-prepared meals to-go every weekday.  All are welcome! Schedule as follows:

Lunch:  Mondays, Wednesdays, Fridays 12 noon-1pm

Dinner: Tuesdays and Thursdays 5;30-6;30
Meals can be picked up in front of St. John’s Episcopal Church, corner of Buffalo and N. Cayuga Streets.
We ARE compiling a list of people willing to volunteer.  If interested, please call the Loaves office at 272-5457 and leave a message or email

Digital Communications Services

Comcast, Charter Communications/Spectrum, and Altice USA are offering free or reduced broadband internet services for a limited time during the Coronavirus response. Notify each service provider for details on their programs.

ATT, Verizon, T-Mobile, and Sprint are offering incentives such as waiving data overage, late fees, and no terminations during the Coronavirus response. Notify your individual provider for details on their programs.

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