HelpLine

NAMI Finger Lakes HelpLine – 607-252-NAMI

If you need immediate assistance call the 988 Suicide and Crisis Lifeline.

The NAMI Finger Lakes HelpLine is a free peer-support service providing information, resource referrals, and support for people closest to those living with mental health conditions including family members and caregivers, mental health providers, and the public. HelpLine volunteers are experienced, well-trained, and able to provide guidance.

  • They understand, many from their own experiences, listen and offer support.

  • They are trained to help identify the best resource options for your individual concern.

  • They are knowledgeable and a source of accurate information about relevant topics.

  • They care.

Unfortunately, the NAMI HelpLine is unable to provide mental health counseling, advice, personal advocacy or referrals to mental health providers or lawyers.  The NAMI HelpLine does not provide individual casework, legal representations or any type of individual advocacy.

The NAMI HelpLine is not a hot line, crisis line or suicide prevention line. If you need immediate assistance call the 988 Suicide and Crisis Lifeline.

NAMI Finger Lakes HelpLine: 607-252-NAMI

Call 607-252-NAMI (6264) and press 1 for the NAMI Finger Lakes HelpLine. Leave a message describing your situation and what type of support or resources you’re looking for and a trained volunteer will return your call within 24 hours.

We are in need of additional NAMI HelpLine volunteers! To become a NAMI HelpLine volunteer, contact us:

Office Phone: 607-252-NAMI (6264)
E-mail: support@namifingerlakes.org